FAQ - Reservations
Pet Airways measures the height of the pet from the feet to the top of the head as seen in the image below.
When you make a reservation for your pet on Pet Airways, your pet automatically receives our Standard Pet Insurance Coverage. Although no price can be put on what our pets mean to us, we want to make sure that in some way, in case of accidental death, you are compensated. The standard coverage is $500 but you can purchase additional coverage at a nominal fee when you make your reservation.
When you make your reservation, you can choose to purchase Additional Insurance. Simply check the appropriate amount in the Additional Insurance Coverage box. Your pet will then be covered in case of accidental death for the amount purchased.
Sorry, this is a pet only airline. No Humans please.
The first cities your pet can fly to and from are:
New York, Washington DC, Chicago, Denver, Los Angeles
Then we will add:
Miami, Dallas, San Francisco, Montreal, Toronto, Atlanta, Boston
and then others as requested by our customers. Please join our newsletter so we can notify you when we add a city near you.
Although we can't predict with certainty how far the average pet will travel, based on some fancy calculations, we expect that the average one-way fare on Pet Airways to be $250.
Of course if the distance your pet travels is less or more, the price of your ticket may be less or more.
Pet Airways fares are calculated based on the size of the carrier, and the length of the journey. All fares are non- refundable, but unused fares may always be credited to future travel.
On our web site, after you select your flight, you will have the opportunity to make reservations for lodging at our Pet Airways Affiliated Pet Resort.
You may arrange lodging before departure, or after arrival at the arrival city.
You may make reservations and purchase travel and services up to six months in advance of travel.
Depending on availability, you may make reservations up to 4 hours before departure. Just make sure you have enough time to get your pet to the Pet Lounge and that you have the health certificate up to date. We cannot accept a pet without a current health certificate.
Just call us at 1-888-PETAIRWAYS. We'll take care of it for you.
On Pet Airways, you don't need to worry about tickets! All you need for check-in is your reservation confirmation number. Once you make a reservation and pay for travel, we will retain your travel information. If for some reason you lose your confirmation email or confirmation number, we can still retrieve your information. It's just one less thing you have to worry about.
Sure you can. You may make reservations for Pet Airways travel or other services by calling our reservations line at 1-888-PET-AIRWAYS .
Because all travel must be paid in advance at the time of reservation, we do not accept payment on any kind at check-in.
After you have completed the reservation process, the final screen will include a confirmation message and the ability to print a confirmation.
In addition, you will receive a confirmation email with your reservation details.
If you are making your reservation online, you will need to make a separate reservation for each pet.
You may make reservations for Pet Airways travel either online at www.petairways.com or by calling our reservations line at 1-888-PET-AIRWAYS .
