What do I do if I'm not receiving emails?

What do I do if I'm not receiving emails?

First make sure we have your correct email address on record. Log onto -- My PAWS -- and check your email address in -- My Information -- If it is not correct, click on -- Edit Information -- and enter your correct email address. If your email address is correct, your Internet Service Provider (ISP) may be using filters to prevent unwanted emails from reaching your inbox. Sometimes, these filters also block messages you want to receive. In most cases, adding us to your list of trusted senders will solve this issue. In AOL, select "Add Address" in Yahoo! Mail, Outlook or Outlook Express select "Add to Address Book", or Hotmail or MSN, select "Save Address(es)". Also, if you use a "spam" filter, check your preferences to make sure you have not inadvertently flagged emails from the "@petairways.com" domain as "spam." At last resort, if you continue to have problems, please contact your ISP's technical support department and ask how to "whitelist" emails from petairways.com.